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New Haven Assisted Living

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New Haven Assisted Living
New Haven Assisted Living
(1 Review)
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1117 Brookhaven Road Franklin, KY 42134
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Consumer Feedback

(1 Review)
Service
1 star average for Service
Expertise
1 star average for Expertise
Staff
2 star average for Staff
Recommended
1 star average for Recommended
I would never recommend this place to any of my friends or family members. I wish there is some way I could have known how horrible it was going to be so I wouldn't have gone in the first place. I feel like my appointment was pointless. None of my questions were answered, nothing was accomplished, and I felt worse when I left. Their staff was not that friendly, and didn't go out of their way to make me feel welcome. Just a warning, they do not adhere to the customer is always right policy no matter what the situation is. They never listen to customers complaints and argue with them instead of trying to correct the situation. That's just bad business. I don't feel like I can count on them to work with me until they find a solution for my situation. They always seem like they're going to give up on me.
by Tom
August 05, 2011
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Map and Directions
1117 Brookhaven Road, Franklin, KY 42134