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Westshire Farms at the Lakes

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Westshire Farms at the Lakes
Westshire Farms at the Lakes
(7 Reviews)
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5680 Parliament Lane Delavan, WI 53115
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Consumer Feedback

(7 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Nice place to live, but beware when it is time to leave. They are contractually bound to buy out your lease at the sooner of the re-leasing of the unit or 18-24 months after you turn the unit over to them. Tish Lux is the exclusive broker handling the leasing. She is completely unresponsive during the process and won't respond to phone calls or emails from past residents or their family inquiring about the status of the re-leasing efforts and their money. In our case we just learned that they had re-leased my mother-in-law's condo sometime in the fall of 2016 and never sent her the money she was due or contacted her. When we finally sent a threatening letter we got an apology and check in April. We had called Tish numerous times in the intervening months without a return call, yet they claimed they didn't know how to reach us. If this is how they treat a person who used to volunteer every week in the office with Tish, I can't imagine how they would treat a regular resident.
by Not_Too_Old_To_Respect xxx.xxx.6.171
April 20, 2017
We were at the Delavan community today. We arrived mid-day with no appointment. The staff was attentive and showcased 6 venues. We were referred to a realtor for more specific pricing. We left with a good first impression. It will be seriously considered if all other factors are positively verified.
by Bob xxx.xxx.51.126
August 08, 2013
Huge financial problems. Check it out and don't get burned. They hide behind the Non-Profit label. They are just as bad a someone holding a gun to a bank teller.
by Joe xxx.xxx.47.204
November 26, 2012
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous xxx.xxx.103.77
September 20, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.201.238
July 07, 2012
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.
by Anonymous
August 08, 2011
They go out of their way to make everyone feel equally respected and cared for. I will definitely refer my friends and family here. They were great and I think more people should know about them. They were very qualified and knowledgeable. I could tell that they've been doing their job well for quite a while. One of the first things I noticed about this business was how many different areas of the building were handicap-accessible. I love that I can count on them to work with me until they find a solution for my situation.
by Gerry
March 12, 2011
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Map and Directions
5680 Parliament Lane, Delavan, WI 53115