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Madison Avenue Retirement Center(Marc

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Madison Avenue Retirement Center(Marc
Madison Avenue Retirement Center(Marc
(5 Reviews)
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285 Madison Avenue South Ofc Bainbridge Island, WA 98110
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Consumer Feedback

(5 Reviews)
Service
2 star average for Service
Environment
4 star average for Environment
Expertise
2 star average for Expertise
Recommended
1.5 star average for Recommended
Value
1 star average for Value
Do you feel confident that this provider will work with you until a solution is reached?
No
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really
by Anonymous xxx.xxx.234.91
February 24, 2014
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Was it easy to make an appointment with this provider?
Practically Impossible
Did this provider rush your appointment?
Yes, I felt like an annoyance!
Was this provider sympathetic to your situation?
No, they didn't show any sympathy or concern
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by anonymous xxx.xxx.211.233
September 25, 2013
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
Did this provider rush your appointment?
Yes, I felt like an annoyance!
Does this provider give unbiased advice?
Definitely not! It was obvious they just wanted to make money!
Was this provider willing to stay open late to accomodate your needs?
Not at all. They closed early even though they knew I needed help
by Susannah Hale xxx.xxx.109.27
July 24, 2013
It was not easy to reach them in an emergency. I had to call several times before I finally reached them. They didn't help me as much as I was hoping and didn't answer all my questions. The office was easy enough to find. I did not feel safe with them at all. I was scared that something was going to go wrong. They are almost always unavailable. It was difficult to get an ideal appointment time that fit my schedule.

Their food is appalling, and they short staff on holidays, leaving the residents without families to take them home with a sack dinner consisting of half a sandwich, a piece of fruit, a ziplock bag of potato chips and a cookie. That is abuse of another kind. When my relative complained about the food, they eventually put my relative at table alone as a punishment.

I have been told that their incentivize their employees by giving them bonuses when they come in under the food budget and when they perform doubtful extra services that they can charge for.

While the facility is conveniently located, beware. They are very, very expensive, not as skilled as they should be with cognitively impaired patients, and have no real follow through. They may not be different than any other facility for an aging population, but do your research very well before placing someone you love there or anywhere.
by Anonymous xxx.xxx.116.71
April 08, 2013
Does this provider welcome questions?
Not really. I felt like an annoyance when I asked a question
Did this provider thoroughly explain the risks and benefits of your treatment?
They were explained, but not thoroughly
Does this provider offer flexible appointment times?
No, they are almost always unavailable
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider have reasonable prices?
Not at all, they were ridiculous!
by Ellis xxx.xxx.149.70
March 13, 2013
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Map and Directions
285 Madison Avenue South Ofc, Bainbridge Island, WA 98110