It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time. They made the extra effort to make sure every question and concern I had was addressed. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. When I arrived for my appointment the friendly staff seemed to be waiting for me. I've been to other places where I had to wait forever after I arrived for my appointment, but not here. I was very impressed.