Encompass

Encompass
Encompass 4829 East Beltline Avenue Northeast Grand Rapids, MI 49525
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Consumer Feedback

(19 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
3.5 star average for Value
I no longer need an Encompass counselor, I am now referring a co-worker
by Deborah Ferguson xxx.xxx.41.7
August 29, 2014
Did you spend a lot of time in the waiting room at this work counselor's office?
No, my appointment started at the scheduled time
Does this work counselor remember you and your circumstances at every appointment?
Yes
Was this work counselor's office clean?
Yes! I was amazed at how clean it was!
Did this work counselor rush your appointment?
No
Did this provider take time with you at your appointment?
Yes
by Angela xxx.xxx.177.66
March 25, 2014
Are you going to visit this provider again?
Without a doubt!
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Are you going to visit this work counselor again?
Without a doubt!
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did this provider have reasonable prices?
Yes
by Anonymous xxx.xxx.71.211
January 19, 2014
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous xxx.xxx.65.197
September 03, 2013
Does this work counselor remember you and your circumstances at every appointment?
Yes
Did you experience unnecessary pain during your visit?
No
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Did this provider thoroughly explain the risks and benefits of your treatment?
They were explained, but not thoroughly
Are you going to visit this work counselor again?
Sure
by Maria xxx.xxx.246.198
August 27, 2013
They've never dismissed any of my concerns as unimportant, and take every concern of mine very seriously. Whenever I make an appointment, I'm always confident that they're going to be ready for me at my scheduled time. I feel like they go out of their way to accommodate my schedule. I always get the appointment time I want.
by Anonymous xxx.xxx.107.29
March 29, 2013
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
by sue love xxx.xxx.114.130
January 04, 2013
Does this provider maintain a professional appearance?
Somewhat, I wasn't overly impressed
Does this work counselor give unbiased advice?
No. I didn't trust their motives.
Does this provider give unbiased advice?
No. I didn't trust their motives.
Did this provider prominently display their diplomas or business license?
No, I never saw one
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous xxx.xxx.20.183
October 26, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Only with clear directions
by Tami xxx.xxx.117.213
August 13, 2012
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous xxx.xxx.209.226
July 26, 2012
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