I don't think I have ever been put on hold here for a long time and am so impressed with how quickly all of my questions are answered. There's nothing worse than having to wait on hold for a half an hour just to get someone to talk to you. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. They've never been late to any of my appointments. I've even showed up early sometimes and they've always been ready and prepared. Not only were they able to provide everything they promised me, they went above and beyond and exceeded my expectations.