They make sure to treat all their clients equally and without favoritism. I've always hated it when I've seen favoritism going on at other places I've visited. It's nice that it doesn't happen here. I was given a brief greeting when I walked through the door, but no one made any sort of effort to help me. I felt ignored. They always return my phone calls quickly. I always know that I'll get a prompt answer to my question. They gave about the same level of care as others I have been to for the same problem.