It was easy to get the appointment time that worked for my schedule. Let me just say that this business is in one of the safest areas around and you will be pleasantly surprised at how lovely the surroundings are. They make sure to treat all their clients equally and without favoritism. I've always hated it when I've seen favoritism going on at other places I've visited. It's nice that it doesn't happen here. They always made sure that I wasn't in any pain. I was worried that they were going to wear an obnoxious cologne, because I've dealt with that at other places, but they didn't even wear cologne. It was fantastic to be able to breathe freely the entire time.