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Phoenix Psychological & Counseling Associates Inc

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Phoenix Psychological & Counseling Associates Inc
Phoenix Psychological & Counseling Associates Inc
(7 Reviews)
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RR 2 Box 233B Mount Clare, WV 26408
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Consumer Feedback

(7 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
I worked with Denise for over 3 years.
Unfortunately she did not want to include any of my family members in any session.
One of the issues was helping me with the relationship with my son who is manic depressant & bipolar. The last session she told me the relationship could not be repaired.....well Denise unlike you I believe in trying to be optimistic and have hope. I can say great strides have been made!!Imagine that.
You also contradicted yourself by saying let me know if you need anything.... I sent you a text because you told me to let you know what was happening or if I needed you....when I came for my appointment you stood there filing your fingernails and said that you were NOT MY FRIEND and dont do it again.Your manner was very unprofessional, and you had this snarky degrading expression on your face like a smirky smug smile.
When I noticed a change in sessions was when my new baby grandson arrived. You chastised me over many things I shared. A suggestion working with any one with children is not a good choice for you as unfortunately you were unable to have a baby, that is when the tide turned in our sessions.
I walked out that day crying ,I always scheduled my appointments in advance, you never even asked a bout scheduling, you were very dismissive that day...I walked out and never went back.
by Review techniques xxx.xxx.4.231
December 27, 2017
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did you leave feeling satisfied with your visit?
Completely!
Was it easy to make an appointment with this provider?
Yes
by Anonymous xxx.xxx.25.175
April 19, 2013
Was the waiting area spacious?
Yes
Was this provider's office too cold?
Not at all, it was the perfect temperature
Would you refer this provider to a family or friend?
Maybe, I'm not sure if I loved them that much.
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
by Megan xxx.xxx.6.132
September 28, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.211.221
April 26, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.132.185
March 09, 2012
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did this provider have reasonable prices?
Yes
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous
May 31, 2011
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Would you refer this provider to a family or friend?
Yes
Were you able to relax during your appointment?
Yes
by Anonymous
April 28, 2011
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Map and Directions
RR 2 Box 233B, Mount Clare, WV 26408