I'm usually somewhat hot I'm thick blooded, so I was a little worried that their office would be too warm, but it was fine. I was very comfortable the entire time. I felt satisfied with what we got done during my appointment. All of my needs were met. When I arrived for my appointment the friendly staff seemed to be waiting for me. I've been to other places where I had to wait forever after I arrived for my appointment, but not here. I was very impressed. I was given a polite greeting when I walked in. It was nice to be acknowledged.