They were very qualified and knowledgeable. I love that I can count on them to work with me until they find a solution for my situation. I will absolutely return to visit and will recommend to friends. I had an amazing experience, even though I did not want to be there at first. They were very polite and helpful and made sure that I had everything I needed. They're really great about taking their time with me, and they don't mind answering my questions. It didn't work for all of the kids in my group because some of them didn't want the help, but most of us are doing good and I have made some lifetime friends.