Riverside Psychiatric and Counseling Associates

Riverside Psychiatric and Counseling Associates
Riverside Psychiatric and Counseling Associates 1341 Warren Avenue Downers Grove, IL 60515
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Consumer Feedback

(6 Reviews)
Service
2.5 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Did you feel that the counselor's advice was unbiased?
Absolutely, they've really help me come to terms with where my problems lie
Did you leave feeling satisfied with your visit?
Completely!
Was this counselor friendly?
Extremely Friendly
Would you refer this provider to a family or friend?
Definitely
Does this provider welcome questions?
Absolutely
by Anonymous xxx.xxx.197.54
September 15, 2014
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did this provider thoroughly explain the risks and benefits of your treatment?
They were explained, but not thoroughly
Does this provider treat their staff well?
Yes, they treat their staff with respect
by ramsy xxx.xxx.53.48
December 18, 2012
Did this counselor answer all of your questions?
No, I left confused and frustrated
Is this business in a safe neighborhood?
Kind of, I didn't feel completely safe
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
Did this provider leave you unattended for an extended period of time?
Yes, I was left alone too long
Did you leave feeling satisfied with your visit?
No, I left with more problems than I came with!
by Anonymous xxx.xxx.42.187
September 29, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by lv xxx.xxx.12.47
April 28, 2012
Does this provider promptly return your phone calls?
Absolutely not! My phone calls aren't returned at all!
Did this provider show attention to detail?
Definitely not. They were unaware of my situation, even though they had my information
Does this provider welcome questions?
Not at all. They ignored my questions
by Anonymous xxx.xxx.166.52
January 04, 2012
I was confident that they were using the latest treatment methods. The staff was very helpful no matter how many times I called with a question or concern. They never made me feel uncomfortable for asking any question. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on.
by angela congelosi
September 29, 2011
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