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Stenzel Clinical Services Inc

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Stenzel Clinical Services Inc
Stenzel Clinical Services Inc
(3 Reviews)
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1616 East Roosevelt Road Wheaton, IL 60187
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Consumer Feedback

(3 Reviews)
Service
2 star average for Service
Environment
3.5 star average for Environment
Staff
2 star average for Staff
Recommended
2 star average for Recommended
It is sad that this place has a such terrible office administration. If you go here DO NOT have any appointments until your insurance is worked out. They obviously do not have the staff to properly run this facility. You could be out $500 dollars because they will wait over a month to tell you that you were not approved by your insurance carrier to pay for your sessions. So unless you want to pay $150 cash per 45 min session find someplace else. The therapists are nice but buyer beware for sure.
by sadtim xxx.xxx.62.18
December 28, 2012
Did this provider leave you unattended for an extended period of time?
Yes, I was left alone too long
Was this provider's office easy to locate?
I got lost, but eventually found it
Does this provider have helpful information available online?
Yes, but very little
Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
Was this provider willing to stay open late to accomodate your needs?
No, they close exactly on schedule despite any circumstances
by Anonymous xxx.xxx.39.81
December 20, 2012
carpet-stained offices appear dirty, unkept and cold; misleading in answering questions about billing that resulted in more visits thereby causing me increased out-of-pocket expense. I would recommend a more professional clinic with better trained personnel.
by disappointed client xxx.xxx.87.103
March 14, 2012
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Map and Directions
1616 East Roosevelt Road, Wheaton, IL 60187