When I arrived for my appointment at Michael Brock Counselling, there was no wait and our session started as scheduled. I've been to other places where I had to wait forever after I arrived for my appointment, but not here. I was very impressed. I feel like they go out of their way to accommodate my schedule. I always get the appointment time I want. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen.