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South Texas Behavioral Medicine

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South Texas Behavioral Medicine
South Texas Behavioral Medicine
(8 Reviews)
> Get Phone Number & Directions
12050 Vance Jackson Road San Antonio, TX 78230
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Consumer Feedback

(8 Reviews)
Service
3 star average for Service
Environment
3.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3 star average for Staff
Recommended
3 star average for Recommended
Value
2 star average for Value
I had a positive experience with the Dr. Himself, however the office staff is absolutely terrible. I had to spend hours trying to merely schedule an appointment. The office staff would repeatedly just put me on hold and never return. Once the office staff finally got me on the line, they said that i had to speak to yet another person for "new patients" even though i have had several appointments already... Simply because there was too much time since my last appointment i'm considered a new patient yet again, and therefore need to spend additional hours on the phone. I have spent more time dealing with the office staf than i ever have spent talking to the doctor. This place is an absolute nightmare to deal with.
by Aaron xxx.xxx.211.38
July 30, 2014
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.71.108
May 02, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.4.100
April 20, 2012
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
August 09, 2011
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did you feel like this provider's office was understaffed?
Definitely, they had one person trying to do everything
by Anonymous
July 18, 2011
Did this provider show attention to detail?
Definitely not. They were unaware of my situation, even though they had my information
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Does this provider welcome questions?
Not really. I felt like an annoyance when I asked a question
Would you refer this provider to a family or friend?
No, I wasn't impressed
by Anonymous
May 27, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Were you able to relax during your appointment?
Yes, I was completely at ease
Did they follow up with you after your appointment?
I had a follow-up appointment, but I scheduled it.
by Anonymous
May 09, 2011
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.
by Anonymous
March 16, 2011
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Map and Directions
12050 Vance Jackson Road, San Antonio, TX 78230