They barely gave me any information at all. I'm going to have to do my own research to get my questions answered. I feel like my appointment was pointless. None of my questions were answered, nothing was accomplished, and I felt worse when I left. The office was easy enough to find. I would never visit them again. I was very disappointed. If you have a parrot and it is sick, DO NOT TAKE YOUR PARROT TO HER, IT WILL COME HOME SICKER THEN WHEN YOU FIRST TOOK THE PARROT IN.