Ridgeway Tracy M DVM

Ridgeway Tracy M DVM
Ridgeway Tracy M DVM 1600 East Seltice Way Post Falls, ID 83854
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Consumer Feedback

(19 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
by Anonymous xxx.xxx.236.81
September 05, 2013
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Rob P. xxx.xxx.113.162
February 28, 2013
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
When your pet had to stay in overnight care did this veterinarian call you with follow-ups when they promised they would?
Absolutely, they usually call more times than they say they promised. I was fully informed the whole time.
Did this veterinarian fully explain your pet's condition?
Absolutely, I knew exactly what my pet had and what treatment options were available.
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this veterinarian seem overwhelmed with too many pets?
Not at all, they are always so organized here with making sure the vet is never too overwhelmed to ensure the best service
by Rob xxx.xxx.82.42
February 18, 2013
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did you leave the office feeling satisfied with your visit?
Yes
Did you leave the animal hospital feeling satisfied with your visit?
Yes
Was this veterinarian gentle when caring for your pet?
Unbelievabley gentle, it is very apparant they truly care about pets well-being and comfort
Does this provider offer flexible appointment times?
Yes
by pug person xxx.xxx.250.94
December 08, 2012
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
by Anonymous
February 16, 2012
Was this animal hospital's staff friendly?
Yes, they went above and beyond
Does this provider treat their staff well?
Yes, they treat their staff with respect
Was this provider's staff friendly?
Yes, they went above and beyond
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous
August 19, 2011
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Was this veterinarian gentle when caring for your pet?
Unbelievabley gentle, it is very apparant they truly care about pets well-being and comfort
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous
August 15, 2011
I was in awe at the level of service I received. They completely surpassed all my expectations and I would absolutely be going back if I get another cat. I am going to refer everyone I know here. I absolutely love this place. When I had to leave my pet here in overnight care I was so worried but they always called with follow-ups exactly as promised and even called more times than they said they would. They truly care about each of the animals that come into the hospital and treat them as all if they were their own.
by Anonymous
July 22, 2011
Were you able to relax during your appointment?
Yes
Were the waiting room chairs comfortable at this animal hospital?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous
March 28, 2011
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