Ridgeway Tracy M DVM

Ridgeway Tracy M DVM
Ridgeway Tracy M DVM 1600 East Seltice Way Post Falls, ID 83854
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Consumer Feedback

(19 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
I first started taking my pup to the Rathdrum clinic and I had to fight her even as a puppy to get her in the door. They didn't seem to know much about Shiba's, so I started looking for a more qualified vet when I came across Dr. Tracy Ridgeway. So, how do you describe the best vet in the Northwest. My Emma, who is a Shiba Inu has never liked going to the vet until I took her to Tracy. Now, when I tell her we are going to see Tracy, she patiently waits for me to put her leash on and waits by the front door to go. Tracy has the biggest heart, and she absolutely adores all the animals she cares for, and my 2 Shiba's know it. I would never consider taking my 2 Shiba's anywhere else. Did I mention her prices are very reasonable. Starla, Emma & Tucker
by Starla Barnhill xxx.xxx.109.253
June 17, 2016
Dr. Tracy is the future happening right now for your pet and care that is safe and at the gold standard. Not only does she make you feel like she has all the time in the world to give, she educates on better options for feeding fresh foods. She returns calls promptly and really listens as well. I cannot say enough and feel so fortunate to have her in our area!
by Cody's Mom xxx.xxx.67.102
September 09, 2015
With her help, we saved a kitten my sister found freezing under a bush. Her expert care and knowledge took him through several months of helping him back to life. All my animals (6 cats and 2 dogs) are under her care. I highly recommend her.
by J Johnson xxx.xxx.129.15
March 25, 2015
I have never been so pleased with a vet. I felt like my animals were treated as they should be. The atmosphere is one of love and respect for the animals and you can sense it as you walk in. This vet helped both me and my animals through some difficult times. Even though I am 1200 miles away now, I sometimes want to jump in the car and take my dog to see Dr. Ridgeway because I feel that she REALLY cares.
by RDawn xxx.xxx.153.146
January 15, 2015
Would you recommend this provider to others?
Yes
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Was the music playing while you waited or during your visit pleasant to you?
Somewhat
by Anonymous xxx.xxx.91.236
September 10, 2014
Would you recommend this provider to others?
Yes
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Was there a designated area for your dog to go to the bathroom?
Yes, It was extremely convenient and well kept
Did this provider give the impression that they cared about your concerns?
Yes
Does the provider's staff try to accomodate your schedule when booking appointments
Yes
by Anonymous xxx.xxx.26.200
July 14, 2014
Were the waiting room chairs comfortable while waiting for your pet?
They were average
Would you recommend this provider to others?
I Already Have
Did this Provider let you know upfront what the approximate cost of the services would be?
Absolutely
Is this business handicap-accessible?
Yes
How would you rate your experience with this provider?
The best
by Anonymous xxx.xxx.3.68
June 29, 2014
Was this veterinarian compassionate when your pet was sick?
They were incredible. They consoled me and even gave me a hug.
Was this veterinarian friendly?
Extremely Friendly
Was this animal hospital's staff friendly?
Yes, they went above and beyond
Did you feel that this veterinarian's pricing was fair?
Yes, I thought it was fair
Has this veterinarian ever misdiagnosed your pet?
No, I have complete faith in their care.
by Lori Walker xxx.xxx.44.13
March 03, 2014
Although I have never had much to complain about I know that they always adhere to the customer is always right policy here. They take every complaint very seriously and strive to ensure that clients leave satisfied with their visit each and every time. I love how attentive they are here. Even when notified that they have a personal phone call, they always wait to take it later. Their full attention is always on me and it makes me feel special. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. It was unbelievable how gentle this vet was with my pet and it really helped my pet feel at ease. It's very apparent that they truly care about us and our pets and that this is not a job for them, but their passion and purpose. They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here.
by Val xxx.xxx.142.83
November 26, 2013
Does this provider promptly return your phone calls?
Yes
Were the kennels and holding areas clean?
Yes, they were spotless
Did this veterinarian seem overwhelmed with too many pets?
No, he/she seemed very calm and not in a rush to see the next pet
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous xxx.xxx.60.220
October 02, 2013
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