I would never take my pet to this terrible place. My sister boarded three of her pets there very recently and two of them needed special care. Sadly the two who needed special care died (only a day and a half after being brought home) as a result of there being neglected while staying at Cedar Ridge. She had given them dog food for the staff to feed them on a regular basis and when she returned from her trip of 17 days she found that only a fraction of the dog food cans had been used. Her dog who had diabetes had to be put to sleep at the vet in Idaho Falls after his blood sugar went completely out of comtrol and he suffered organ and brain damage as a result. The other dog had a serious problem breathing and when my sister brought her home she got even worse. My younger sister rushed her to the vet in Idaho Falls and she died 4 hours later.
Cedar Ridge would not refund the money my sister paid them to care for her pets. They are greedy a$$h%#es who should not be in business caring for people's beloved pets.
They are extremely kind and professional. my husband and i have been together 15 year. MY jhave had my himmy pasha for 16 1/2 . my vet is able to offer dental care, shots, and full work ups now that pasha is older and even boarding. we trust him with with our most baby. they work with us in every way. you will not find a better set of professionals to to leave to your loved little ones with for health care they have a play room a walk area and even a visiting area while we are away friends or family can visit and keep him from being too lonely. this can be vital with some service animals, they do it all.
We have been taking our dogs to Dr. Hanson and the staff at Cedar Ridge for about 4 years. We have happily referred several friends and their pets here and they are also very happy with the clinic.
Our 3 year old lab was in an accident involving a cat and a car after hours. Dr. Hanson met us at the clinic promptly and did everything as quickly as possible to help Liesl. She was too injured to survive and we were ultimately left with nothing to do but make her as comfortable as possible for her last few minutes. He was very comforting and empathetic while keeping our dog's best interest in mind. His care and bedside manner certainly exhibit that he has a deep love of animals and a great knowledge of their best care.
When we have been in the clinic during much happier circumstances the staff has taken time to show me how to grind nails, and any other questions we have had. Dr. Hanson always took time to visit and get to know us. He answered our questions thoroughly and deeply.
Their prices are very reasonable. They have a beautiful facility and I was expecting their prices to be inflated but they are not and actually very affordable.
As I said before, I would heartily recommend this clinic for any small animal care- and I have done just that many times with friends!
I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. They never left me for an extended period of time and I never felt ignored. Their prices were very fair. The level of care you get for the price is outstanding. Of course at times vets have to do unpleasant procedures on the pets, but they always demonstrate care and compassion. I really trust them and so do my pets. When I left their office I had a very clear understanding of my pet's condition. I can tell that it is important to them to make sure all of their clients never leave feeling confused.
I could tell that they took pride in their office's appearance. It was very well organized and well taken care of. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered.