After Hours Emergency Pet Care

After Hours Emergency Pet Care
After Hours Emergency Pet Care 20112 Harper Avenue Harper Woods, MI 48225
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Consumer Feedback

(7 Reviews)
Service
2.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Misdiagnosed. Didn't treat properly. Recommended $1500 surgery to remove spleen!!
Took to another vet. Was a urinary tract infection!
by Eli xxx.xxx.14.25
October 05, 2017
My 8 month old dog was ran over by a truck. I them called explaining what happened stating that she had internal bleeding and could they handle this. She said yes. I rushed my puppy to them and then they made me and my dying puppy wait almost 2 hours before they provided any care. After some time, they sent me home. I live about 15 minutes away and within 10 minutes after they called me stating that she needed to be put down right now. They didn't have the facilities or ability to do anything for her and it's too late to take her somewhere else.
I don't know why they would falsify their ability when I originally called. Make a dying 8 month old puppy wait 2 hours before doing anything and then sending me home so I wasn't there to comfort her.
I could have taken her to a REAL emergency facility. Over $700.00 for, oh well, we couldn't do anything and we denied you the opportunity to comfort your pet in her time of need. As far as I am concerned, they killed my dog. I will never be the same thanks to their ignorance and greed.

Please use Veterinary Emergency Service in Madison Heights or Wilson Veterinary Hospital in Romeo.
by Mary xxx.xxx.202.151
November 19, 2016
Does this provider give unbiased advice?
Yes
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Are you going to visit this provider again?
Without a doubt!
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this animal hospital use current and safe equipment?
Yes
by Anonymous xxx.xxx.43.38
July 25, 2013
Did this provider ever postpone your appointment?
All the time, and they usually don't notify me until right before my scheduled appointment
Did you experience unnecessary pain during your visit?
Yes, I was in agony!
by Anonymous xxx.xxx.40.79
June 07, 2013
Did the veterinarian allow you to stay with your pet at all times?
Yes
by Anonymous xxx.xxx.72.181
April 17, 2013
My cat had been hit by a car and was in desperate need of medical attention. Dr. Nancy Pillsbury was able to make a quick and accurate diagnosis of my cat's physical condition and was able to stabilize her vital signs. I am VERY APPRECIATIVE of the staff's professional response to my questions and for keeping me updated on my cat's progress. After Hours Emergency Pet Care is a fine facility to take your pet when your regular vet is unavailable.
by Wildcat xxx.xxx.93.176
April 16, 2013
We had to bring our 14 year old Husky in to be put to sleep on a Sunday. The staff was very informative and compassionate on the phone, and very caring and gentle with him when we arrived and while caring for him. They were also very compassionate toward us and our loss. I feel the service was as good as my own long time veteranarian would have provided. Wonderful staff doing some very difficult work.
by Anonymous
May 03, 2011
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