The Ark of Socorro Veterinary Clinic

The Ark of Socorro Veterinary Clinic
The Ark of Socorro Veterinary Clinic West USHighway 60 Socorro, NM 87801
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Consumer Feedback

(11 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Dr. Gonzales is very compassionate. Does A wonderful job with the animals.
by Melissa xxx.xxx.131.42
December 15, 2014
They have a huge selection of medication available for pets and are very knowledgeable about each brand provided. Every time I pick up medication they always have what I'm looking for and have never been out-of-stock. They have the greatest designated area for pets to go to the bathroom here, which is extremely convenient. I never have to worry about scouting out a place for my dog to go pee and It is so well kept too. I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. They aren't even slightly arrogant, and I'm confident they always have my best interest at heart. The veterinarian and friendly staff educated me on what I could do better to help keep my pets healthy and happy and really stressed the importance of taking care of my pets teeth. I left with a better understanding of proper pet health and found their recommendations to be incredibly helpful. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation.
by Rosemary xxx.xxx.208.200
December 16, 2013
I have referred everyone I know here. These folks walk on water! Whether it's our horses or our dogs, they have gone above and beyond to care for them!
We absolutely love this place. We had a horse with cancer that suddenly started to suffer, the vet in T or C told us just go shoot her! Dr. Gonzales drove out in middle of the night, (40 mi dirt road) and talked to her while petting her, gave her a couple shots, putting her to sleep with dignity and love. We couldn't believe how kind she was and didn't charge a lot. We have a dog, Lariat, that got kicked in the head by a horse. We drove an hour and a half to the clinic. Dr. Baker wired Lariat's head in 5 places, kept him a couple nights. The techs even checked on him after hours keeping me informed. Again, we were amazed at how little they charged us compared to Abq Vets! Lariat is better than ever! We wish our family Dr. were as passionate and caring.
by Anonymous xxx.xxx.222.145
June 17, 2013
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Does this provider always put the customer first?
Yes, they always put customers first
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did this veterinarian seem overwhelmed with too many pets?
No, he/she seemed very calm and not in a rush to see the next pet
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
by Anonymous xxx.xxx.20.187
May 17, 2013
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.
Would you refer this provider to a family or friend?
Yes
Did this provider use excessive foul language?
No
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous xxx.xxx.0.254
December 07, 2012
Would you refer this provider to a family or friend?
No, I wasn't impressed
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did this provider pressure you to purchase any unnecessary products during your visit?
Somewhat
Did this veterinarian answer all of your questions?
Yes
Did this provider answer all of your questions?
Some were answered
by Anonymous xxx.xxx.122.126
November 23, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.20.130
June 21, 2012
Did this provider answer all of your questions?
None of my questions were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
If I need to, I'll return
by Anonymous xxx.xxx.250.21
June 08, 2012
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this veterinarian answer all of your questions?
Every question I had was answered thoroughly
Did you experience unnecessary pain during your visit?
No
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous
December 14, 2011
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Is this provider's business conveniently located?
No, its really far from the freeway and other shops
by Anonymous
November 07, 2011
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