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Clay-Duval Pet Emergency Clinic

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Clay-Duval Pet Emergency Clinic
Clay-Duval Pet Emergency Clinic
(11 Reviews)
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275 Corporate Way Orange Park, FL 32073
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Consumer Feedback

(11 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
True ER vet. They stabilize then expect your pet to be treated by a regular vet. They did one lab and I had to insist on xrays. Treatment was pain meds and Pepcid. No dietary recommendations or answers/diagnosis. I was told my dog had "belly pain" which I knew-that was why I was there.
Belly pain is a symptom, not a diagnosis.
I felt a little dismissed and almost unbleieved that my dog was sick since he was not vomiting. His stomach was rock hard and he yelped when touched, His panting was very labored. It was obvious something was wrong. It'll be up to a different vet to get me answers. They only 'stabilize' until another vet office opens.
by Susan Lord xxx.xxx.19.20
May 16, 2017
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Would you recommend this provider to others?
Yes
Does this provider have a good professional reputation within your community?
Yes
by Anonymous xxx.xxx.154.29
July 28, 2014
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
by Anonymous xxx.xxx.194.209
April 18, 2013
I contacted, by phone, this clinic prior to driving 55 miles one way, to ask if they were 24 hours or just one of those overnight and then take your pet to another vet type place. They told me they were 24 hours. Once I got there I was informed they could do xrays but would be closing at 8am and I would have to take my dog back to St.Augustine to her regular vet. Not happy at all!!!! I could have stayed much closer to home for exactly the same care!! and saved gas and money!
by VW xxx.xxx.216.226
May 01, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.92.137
March 20, 2012
Were the examining rooms clean and free of odor?
Yes, they were immaculate.
Did this provider have reasonable prices?
Yes
Was this veterinarian compassionate when your pet was sick?
They were incredible. They consoled me and even gave me a hug.
by Anonymous
January 19, 2012
These folks know their business, and they take care of your pet as though he/she were their own. They keep you informed every step of the way. If you need emergency care for your pet, IT IS WORTH IT to drive out of your way to go there.
by Anonymous
July 16, 2011
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
by Anonymous
May 15, 2011
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
by Anonymous
March 27, 2011
Does this veterinarian offer emergency after-hour services?
Yes, they are so amazing. They will come to the office after-hours for any emergency
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Was the waiting area spacious?
Yes
by Anonymous
March 13, 2011
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Map and Directions
275 Corporate Way, Orange Park, FL 32073