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Family Pet Health Care

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Family Pet Health Care
Family Pet Health Care
(10 Reviews)
> Get Phone Number & Directions
3623 Indian Hills Road SE Decatur, AL 35603
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Consumer Feedback

(10 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
The ladies at this clinic are awesome. You will never find people that will be as kind and understanding as they are. No matter what the problem is they always go above and beyond to make me and my pet feel comfortable. The staff there is so knowledgeable and if they don't know the exact answer they always strive to find me all the information that I need to make sure my pet has the best care or refer him to a specialist.. They really make me feel at ease in knowing that with their help I can give my pet the best care he deserves.
by Anonymous xxx.xxx.108.95
September 14, 2013
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Does this veterinarian offer emergency after-hour services?
No, they encourage you to just go to another emergency vet
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Was this animal hospital's staff friendly?
Yes, they went above and beyond
Did this veterinarian and their staff educate you on what you could do better to help keep your pets healthy and happy?
Absolutely I learned so much and received great information on ways to improve my pet's health
by Anonymous xxx.xxx.172.160
August 09, 2013
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Was this veterinarian able to perform all basic as well as complicated procedures?
Absolutely! They handle everything from annual shots to complicated illnesses, with competence and loving care
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous xxx.xxx.210.144
June 02, 2013
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Anonymous xxx.xxx.19.197
May 14, 2013
Did this provider have reasonable prices?
Absolutely!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this veterinarian seem overwhelmed with too many pets?
Not at all, they are always so organized here with making sure the vet is never too overwhelmed to ensure the best service
by Anonymous xxx.xxx.168.144
October 17, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.244.167
August 08, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.112.11
May 02, 2012
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did this provider listen to your input and concerns?
Yes
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Was this provider's office easy to locate?
Fairly Easy
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
by Anonymous
January 20, 2012
Was this provider's office too cold?
Not at all, it was the perfect temperature
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Was there a designated area for your dog to go to the bathroom?
No, but there was a little grass outside the office so it was fine
by Anonymous
September 18, 2011
When comparing them to others I have visited for the same condition, they are among the best I have seen. They're really great about taking their time with me, and they don't mind answering my questions. I've never felt like an annoyance to them no matter how many questions I have. They answered my questions and spent a lot of time with me. I didn't feel like they were trying to rush my appointment at all.
by Anonymous
August 01, 2011
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Map and Directions
3623 Indian Hills Road SE, Decatur, AL 35603