Keystone Veterinary Hospital

Keystone Veterinary Hospital
Keystone Veterinary Hospital 1050 Grass Valley Road Winnemucca, NV 89445
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Consumer Feedback

(8 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
3 star average for Recommended
Value
5 star average for Value
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Does this provider offer flexible appointment times?
Yes
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Does this provider offer any coupons, discounts or promotions?
Yes, they always have specials going on
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous xxx.xxx.96.98
November 22, 2013
by Anonymous xxx.xxx.51.253
July 08, 2013
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
by Anonymous xxx.xxx.3.79
August 15, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.194.179
August 13, 2012
They barely gave me any information at all. Their solution was to medicate, no tests were run, and I am seeing another vet to have the problem resolved. It is still unclear as to what the problem is and I do not have any practical solutions for managing the problem at home. I will never visit them again; I was very disappointed. A positive~ friendly staff, but not well informed.
by Anonymous xxx.xxx.75.106
June 11, 2012
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous
February 14, 2012
Were you able to relax during your appointment?
Yes
Was it easy to make an appointment with this provider?
Yes
Did this veterinarian have a large selection of medication available for your pet?
Yes, they offer a huge selection of medication
Were the kennels and holding areas clean?
Yes, they were spotless
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous
October 29, 2011
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Were the examining rooms clean and free of odor?
Yes
Was this provider late to your appointments?
No, they were on time
by Anonymous
June 11, 2011
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