I was left in the appointment room by myself, but they eventually returned. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. Let me just say that this business is in one of the safest areas around and you will be pleasantly surprised at how lovely the surroundings are. It was nice to hear how much the staff respected them. It made me that much more confident that I was under the care of a professional.