Scotchie Davis DVM

Scotchie Davis DVM
Scotchie Davis DVM 3390 Goodman Road West Horn Lake, MS 38637
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Consumer Feedback

(3 Reviews)
Service
2.5 star average for Service
Environment
3 star average for Environment
Expertise
4 star average for Expertise
Staff
1 star average for Staff
Recommended
2 star average for Recommended
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
by Kricket xxx.xxx.0.4
July 10, 2012
While this facility does have state-of-the art equipment and seems knowledgeable, I would like to caution people not to have a false sense of security that this is truly an emergency animal clinic. We had our dog there on two different occasions for seizures. We were told the second time to keep a log of the length and frequency of the seizures and unless she had five in a 24-hour period it was not necessary to bring her in. Our dog had 6 seizures in less than 12-hours so we figured it was time to take her in. When we got to Horn Lake Animal Hospital, the "Open" sign was lit, we were within the posted hours on the door (after all this is a 24-hour emergency faciility, right) and there was not another car in the lot leading us to believe we could get service. However, we were told they were in an emergency surgery and we could not be seen. We were not invited to wait, told they would attempt to see us as soon as possible or anything of that nature. Instead we were told we could have the number for the Summer Ave location. My issue is not the the dog died--she was relatively old and we knew there was a possibility of her not surviving the seizures. My problem is when a business falsely advertises a services that they are obviously not able to provide. Pets are important and we certainly loved our dog. I guess I should take some comfort in the fact that this facility does not treat humans.
by Anonymous
June 25, 2011
Did you feel safe in this provider's care?
Yes
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
Does this provider remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
Was this provider's office too cold?
No, it was fine
Was this provider willing to stay open late to accomodate your needs?
Sometimes, but most of the time they don't
by Anonymous
April 30, 2011
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