11th Street Veterinary Hospital

11th Street Veterinary Hospital
11th Street Veterinary Hospital 1705 11th Street Huntsville, TX 77340
Add a Review

Consumer Feedback

(9 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
3 star average for Value
We have been taking our dogs to Dr. Beth Williams since she bought this practice a year ago. We have two Corgi's which both have anxiety, hip dysplasia and pancreas issues and for the first time they are happy and healthy thanks to the great care they have received. We had seen the previous owners and both dogs were misdiagnosed regarding these issues but Dr. Williams was the first to correctly diagnose their problems and the proper treatment regimen. We have had other dogs and many Veterinarians and we believe Dr. Williams is the best we have ever seen.

Every member of the staff is friendly and seems genuinely concerned about the care of pets. The kennel is excellent and our dogs leave happy and well cared for. It's the only place we will board.

Thanks to Dr. Williams and her great staff for taking care of us and our dogs. We will only see Dr. Williams for all of our care
by kepley0857 xxx.xxx.66.151
March 24, 2015
I have been using Dr. Beth Williams at 11th Street Veterinary Hospital for many years now. I recently had to make the tough decision to put one of my dogs down. It was a hard decision, but Dr. Williams and I talked it out and we both knew it was for the best. Dr. Williams handled the whole situation with a huge caring heart. She cares so much for the animals and does not want anyone of her patients suffering. Dr. Williams and her team were in the room with my daughter and me when we put our dog down. It was on overwhelming experience and each clinic employee comforted my daughter and me and one even cried along with us. Dr. Williams explained everything she was doing and the process. They all were so amazing during this traumatic experience.
On another occasion, Dr. Williams saved my Boston Terrier’s life. (More than once) She researched and worked so hard find out what was wrong with my little Boston. Dr. Williams explained the illness/disease and in its rare form, she saved my dogs life. This was over three years ago. She still treats my Boston for this disease and is so caring and loving. I can be so worried about my dog’s life and after Dr. Williams’s treatment, my dog is new again. She is amazing. I highly recommend Dr. Williams and her clinic to anyone. She is worth traveling to see if you are not in the area. Dr. Williams will always be my animals vet.
by itsmeteresa xxx.xxx.110.63
March 07, 2015
Was this veterinarian able to perform all basic as well as complicated procedures?
Absolutely! They handle everything from annual shots to complicated illnesses, with competence and loving care
How was the noise level in this provider's facility?
Reasonable
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider have reasonable prices?
Yes
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
by Patti xxx.xxx.74.103
February 11, 2014
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous xxx.xxx.202.36
July 01, 2013
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Did this animal hospital use current and safe equipment?
Yes; the equipment is very advanced!
When your pet had to stay in overnight care did this veterinarian call you with follow-ups when they promised they would?
Yes, they called right on time
Was your pet well taken care while being boarded here?
Yes, my pet always seems well taken care of when boarded here
Were the kennels and holding areas clean?
Yes, they were spotless
by billibob xxx.xxx.176.191
September 20, 2012
They made sure every single question I had was answered, and I often call when I have more questions and they are very accommodating. The staff is always very friendly, welcoming, knowledgeable, and professional. They always do a thorough assessment of my dogs and provide excellent care. The office is in a very prominent location and extremely easy to find. I love them, my dogs love them, and I have only wonderful things to say about these doctors and their staff!
by Emmy xxx.xxx.212.126
May 22, 2012
Did this provider show attention to detail?
Kind of, but not very much
Did the staff make you feel uncomfortable when you called with questions or concerns?
Somewhat, they should have been more polite
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
by Anonymous
October 07, 2011
Did this provider seem up-to-date with the current advancements in their field?
Yes
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Was your pet anxious to leave this veterinarian's office?
Extremely anxious! My pet was so relieved when we left
by Anonymous
July 30, 2011
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous
March 05, 2011
Add a Review