Feline Medicine & Surgery Clinic

Feline Medicine & Surgery Clinic
Feline Medicine & Surgery Clinic 1804 South Boulevard Street Edmond, OK 73013
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Consumer Feedback

(12 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Great vet! She and her staff are very caring.
by Pam B. xxx.xxx.169.85
February 26, 2015
I am sorry that one individual reported such a negative review of Dr. Young and her services. Dr. Young has been treating four of our cats for several years and is very knowledgeable, helpful, compassionate, and caring. Her staff is supportive of all our needs and I could not more heartily recommend her, having experience with several other vets over the years,
by ps merrill xxx.xxx.64.155
November 17, 2014
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Were the examining rooms clean and free of odor?
Yes, they were immaculate.
Was this veterinarian able to perform all basic as well as complicated procedures?
Absolutely! They handle everything from annual shots to complicated illnesses, with competence and loving care
Was this provider's office too cold?
Not at all, it was the perfect temperature
by Lacey xxx.xxx.186.104
December 06, 2013
Did the staff make you feel uncomfortable when you called with questions or concerns?
Yes, they made me feel like I shouldn't have called
Was this veterinarian friendly?
Not Really
Are you confident that this provider will continue working with you until a solution is reached?
Not at all, I feel like they're constantly ready to give up on me
Was the waiting area spacious?
No, it was rather cramped
Was this veterinarian gentle when caring for your pet?
Not really, it was a little upsetting
by Kate xxx.xxx.65.201
August 08, 2013
Did this veterinarian seem overwhelmed with too many pets?
Not at all, they are always so organized here with making sure the vet is never too overwhelmed to ensure the best service
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Was this veterinarian compassionate when your pet was sick?
They were incredible. They consoled me and even gave me a hug.
Was this provider's office clean?
Yes everything was neat and sterile
by Lacey xxx.xxx.1.85
July 09, 2013
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Were the kennels and holding areas clean?
Yes, they were spotless
Did you feel that this veterinarian's pricing was fair?
Yes, I thought it was fair
by Anonymous xxx.xxx.71.70
March 25, 2013
We will never return. We have lost my faith in Diane's care because she misdiagnosed my pet and were unwilling to even consider the fact that it was her fault my pet got worse. Diane Young misdiagnosed and proceeded inappropriately. My beautiful cat is dying because of her lack of knowledge. We went there specifically because she was feline only care. other places where I was scared to get out of my car but not here. She has been unempathetic. Please research on your own and definitely get a second opinion if you go to her with a serious problem because she may or may not know what to do.
by Scott and Marie xxx.xxx.65.201
February 07, 2013
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did you leave the animal hospital feeling satisfied with your visit?
Completely!
by Diana xxx.xxx.163.148
December 17, 2012
Does this provider offer flexible appointment times?
Yes
by Anonymous xxx.xxx.196.149
November 26, 2012
Was it easy to find parking at this provider's office?
Yes, it was convenient
Was the waiting area spacious?
Yes
Was this veterinarian gentle when caring for your pet?
Unbelievabley gentle, it is very apparant they truly care about pets well-being and comfort
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did you feel that this veterinarian's pricing was fair?
Yes, I thought it was fair
by Anonymous xxx.xxx.69.122
October 31, 2012
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