I haven't been to Dr. Colter in years. But when I needed him, he was there for me and my dog. What I wanted was the best possible treatment for my dog. Dr. Colter and his staff provided that, performed the necessary surgery (dorsal lamenectomy of L7 and S1) and my dog was able to return to his normal work and play with minimal recovery and no problems. I couldn't care less about waiting rooms, music, magazines, etc. Give me a competent veterinarian who explains the problem, explains the solution and then makes it happen and I'm happy.