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Animal Health Center - DRS Lester & Donaldson

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Animal Health Center - DRS Lester & Donaldson

Enterprise, AL
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Animal Health Center - DRS Lester & Donaldson
Animal Health Center - DRS Lester & Donaldson
(12 Reviews)
> Get Phone Number & Directions
1107 Boll Weevil Circle Enterprise, AL 36330
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Consumer Feedback

(12 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
2 star average for Value
Wonderful vets with a heart
by Leigh Cassady xxx.xxx.102.85
February 13, 2020
I would give Dr. Farris less than a star, if I could!

My dog's eye popped out of the socket and I brought him to Enterprise Animal Health Center, and Dr. Farris saw him. Let me just start

off by saying, this is the rudest man I have encountered. He was not very gentle with my dog either. After many failed attempts at

pushing his eye back in, Dr. Farris decided to insert a needle into my dog's eye. He talked about having to remove the eye, since my

dog is now blind in that eye, and that it would probably pop right back out. He then determined that it was better to stitch his eyelid

shut, rather than to remove the eye. After asking him about the chances of it happening again, he looked at me very rudely and

sarcastically said "I don't know, I guess so..". He then gave me an appointment to bring him back to have the stitches removed. That

visit was $251, not including anesthesia.
I brought my dog back in to have his stitches removed on the appointment date, and Dr. Farris rudely asked, "why are you here?" and

didn't remember the appointment that HE set up for us. He removed the stitches, and my dog and I headed back home. No collar or

anything. My dog kept scratching at his eye all night, despite me watching over him and trying to keep him from doing it. Sometime

during the night, his eye came back out of the socket. I called Dr. Farris, who told me that it would be another $250 to do what he

didn't do the first time, and remove the eye. I asked if he could set up a payment plan, and he said no, so I told him I would call the

animal clinic in Ozark to check their price, and he got mad with me, and told me that I should've just taken him there to begin with.
I ended up taking him to Ozark, and they are much nicer, gentle with my dog, and much more inexpensive. I will NEVER use Dr. Farris

again!
by Amby W xxx.xxx.65.186
August 15, 2015
Were the waiting room chairs comfortable while waiting for your pet?
They were average
Would you recommend this provider to others?
Yes
Was this veterinarian able to perform all basic as well as complicated procedures?
Yes, I've never had to take my pets anywhere else
Was this veterinarian gentle when caring for your pet?
Yes, they always demonstrate care and compassion
Did the staff help you feel comfortable when you called with questions or concerns?
Yes
by Anonymous xxx.xxx.13.10
June 30, 2014
Would you recommend this provider to others?
I Already Have
Were the waiting room chairs comfortable while waiting for your pet?
Extremely comfortable; I could have fallen asleep
Did this animal hospital use current and safe equipment?
Yes; the equipment is very advanced!
Was the background music pleasant while you were in the waiting room?
Yes
Does this veterinarian offer emergency after-hour services?
Yes, they are so amazing. They will come to the office after-hours for any emergency
by Carie Luzier/ Lil Shih's Breeder Ranch xxx.xxx.13.10
April 08, 2014
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Ona xxx.xxx.114.52
July 18, 2012
It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time. Not only did I find a parking spot right away, but I knew my car was safe because the spots were designated and close to the entrance. The office was very easy to locate. I didn't have any trouble finding it at all. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me.
by Anonymous
February 18, 2012
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous
January 05, 2012
Do you feel that you could have received better service somewhere else?
No, I don't think so
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Was this veterinarian friendly?
Extremely Friendly
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous
December 06, 2011
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Would you refer this provider to a family or friend?
Yes
Did this provider have reasonable prices?
No, it was expensive.
by Anonymous
December 02, 2011
Is food and water always available for your pet at this veterinarian's office?
They'll get it for you, but you have to ask several times before they actually do it
Were you able to relax during your appointment?
No, I was on edge
Did this provider pressure you to purchase any unnecessary products during your visit?
Yes, I was pressured
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
by Anonymous
August 23, 2011
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Map and Directions
1107 Boll Weevil Circle, Enterprise, AL 36330