Family Pet Care

Family Pet Care
Family Pet Care 22001 East Limestone Road Toney, AL 35773
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Consumer Feedback

(10 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Staff
5 star average for Staff
I have tried many vet clinics since moving here several years ago. I seriously went to 7-8 different places until I found Family Pet Care. They are always willing to work with me to find the best care that fits my budget (I can't always do everything that really needs to be done) and they don't make me feel bad about having to the second best thing sometimes. They always spend plenty of time explaining everything from the process behind why my pets are sick. I would never go anywhere else. They are very busy, so definitely make an appointment if possible, but they have seem my pets right away when they have been sick too!
by Anonymous xxx.xxx.94.70
August 02, 2014
Would you recommend this provider to others?
Yes
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Did this veterinarian and their staff educate you on what you could do better to help keep your pets healthy and happy?
Absolutely I learned so much and received great information on ways to improve my pet's health
Does the provider's staff treat you well?
Yes
Did this provider's staff seem to respect him/her?
Definitely! The staff spoke very highly of this provider and it was clear that they held them in a position of high respect.
by deborah bains xxx.xxx.85.182
May 21, 2014
Were you able to relax during your appointment?
Yes, I was completely at ease
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did this veterinarian seem overwhelmed with too many pets?
No, he/she seemed very calm and not in a rush to see the next pet
by Anonymous xxx.xxx.18.250
July 22, 2013
Was this provider's office clean?
It was satisfactory
by Anonymous xxx.xxx.69.130
July 06, 2013
Was there a designated area for your dog to go to the bathroom?
Yes, It was extremely convenient and well kept
Was the waiting area spacious?
Yes, extremely spacious
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Was this provider late to your appointments?
No, they were on time
Was this veterinarian compassionate when your pet was sick?
Yes, their compassion was greatly appreciated.
by Anonymous xxx.xxx.66.218
July 04, 2013
This is THE best vet clinic I've ever been to in 30 years. I drive 45 minutes from Huntsville because they are absolutely wonderful! They are extremely caring, compassionate, very knowledgeable, and most of all, super clean. Awesome prices too. You are not going to find this quality of care anywhere else. I Love this vet clinic!
by engnr2be xxx.xxx.14.22
December 29, 2012
Did this provider have reasonable prices?
Absolutely!
by Anonymous xxx.xxx.127.126
December 11, 2012
Did this veterinarian seem overwhelmed with too many pets?
Not at all, they are always so organized here with making sure the vet is never too overwhelmed to ensure the best service
Was the waiting area spacious?
Yes, extremely spacious
Has this veterinarian ever misdiagnosed your pet?
No, I have complete faith in their care.
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
by Anonymous xxx.xxx.246.13
December 07, 2012
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this veterinarian have a large selection of medication available for your pet?
Absolutely, they are always in stock and even offer flea medication by the month
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous xxx.xxx.255.70
December 06, 2012
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was this provider's office too cold?
Not at all, it was the perfect temperature
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.88.132
November 14, 2012
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