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Lisbon Road Animal Hospital

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Animal Hospitals

Lisbon Road Animal Hospital

Lewiston, ME

Animal Emergency Clinic Of Mid Maine

Lewiston, ME

Animal Emergency Clinic Of Mid Maine

Lewiston, ME

Clark Robert G DVM

Lewiston, ME
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Lisbon Road Animal Hospital
Lisbon Road Animal Hospital
(20 Reviews)
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1981 Lisbon Road Lewiston, ME 04240
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Consumer Feedback

(20 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
This veterinarian was extremely friendly, and paid attention to both me and my pet. They really made the extra effort to make us feel welcome and at home. They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years. The restrooms at this office were spotless. My pets love it here and they are never anxious to leave (however it could be due to all the fun treats they get) . I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. They aren't even slightly arrogant, and I'm confident they always have my best interest at heart. I feel as though the person that gave a one star review is being way too dramatic and is giving a bad review just because they can. Read the other reviews... This place is always clean, and the new building is nicely laid out.
by bob devans xxx.xxx.65.151
June 20, 2013
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did you leave the animal hospital feeling satisfied with your visit?
Yes
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous xxx.xxx.186.150
June 07, 2013
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous xxx.xxx.76.45
April 13, 2013
First of all i drove from conncticut to maine to assist my mom in the neuturing of our dog which was scheduled for weeks. no one called the day before to confirm so upon getting there we were told it would cost $25 with the voicher we had for the services. so we drove 2 hours out of the way ( also met someone who drove from past bangor who was told the SAME info) and when we got there the staff blamed the mistake on one of their wmployees who they claimed wasnt even employed by them anymore. the $25 fee now turned into nearly $200, something someone like me on a fixed income can certainly not afford. the staff lacked pure professionalism and wouldnt take wouldnt take responsibility for their mistake. refused to let me speak with the owner but promised theyd have him call me and havent. i an completely sickened and DISGUSTED to no end with this place. do not fall for their lies. the facility itself is dirty and the staff have NO control over the numerous peta that come in. i plan on going to the media about this so no one else falls for the trap we did that lisbon rd hospital cant take responsibility for, they even started laughing at my 67 year old mother because of their mistake and lack of professionalism. DO NOT GO HERE FOR YOUR PET IF YOU LOVE YOUR PET.....Every time they left the room, the staff would immediately begin complaining about how much they disliked working there. It made me nervous, and I didn't go back. I was completely shocked at the amount of foul language they used. It was very inconsiderate and impolite. It's like a circus here! It was so chaotic in this veterinarians office, there were just so many pets everywhere I thought they might pull out their hair. They probably shouldn't schedule clients so close together. They left me completely alone for a long time and I became very nervous. They never made any effort to follow up with me after my visit and it made me feel very unimportant. I know they see a lot of patients, but when you say you're going to follow up, you should.
by Anonymous xxx.xxx.73.154
April 12, 2013
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Was this animal hospital's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.107.242
January 14, 2013
Did this provider listen to your input and concerns?
Yes
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was this provider's staff friendly?
Yes
Has this veterinarian ever misdiagnosed your pet?
No, I have complete faith in their care.
by 4cat1dog xxx.xxx.135.116
November 24, 2012
Did this veterinarian seem overwhelmed with too many pets?
No, he/she seemed very calm and not in a rush to see the next pet
Was this veterinarian compassionate when your pet was sick?
Yes, their compassion was greatly appreciated.
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Was this veterinarian gentle when caring for your pet?
Unbelievabley gentle, it is very apparant they truly care about pets well-being and comfort
Were the kennels and holding areas clean?
Absolutely, the kennels and holding areas were some of the cleanest I have ever seen
by Anonymous xxx.xxx.135.245
November 20, 2012
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Was this provider late to your appointments?
No, they were on time
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Donna M xxx.xxx.178.146
October 15, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.135.130
August 07, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by George xxx.xxx.100.22
April 02, 2012
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Map and Directions
1981 Lisbon Road, Lewiston, ME 04240