Richland Creek Animal Hospital

Richland Creek Animal Hospital
Richland Creek Animal Hospital 707 East Stone Avenue Greenville, SC 29601
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Consumer Feedback

(15 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
3 star average for Value
Would you recommend this provider to others?
Yes
by Anonymous xxx.xxx.152.208
May 23, 2014
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Did this provider have reasonable prices?
Yes
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Would you refer this provider to a family or friend?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Carmen Lee-Garcia xxx.xxx.122.242
October 28, 2013
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Were the examining rooms clean and free of odor?
Yes
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Did this provider pressure you to purchase any unnecessary products during your visit?
Somewhat
by Anonymous xxx.xxx.31.218
March 22, 2013
I just returned from Richland Creek and wanted to write a review for those of you that might be looking for a Vet. I have a 9 year old mixed cat that is my best friend. I would pay anything for her health and happiness for all that she brings to my life. With that being said...

First off, I took her to the Cat Clinic for eight years, paying higher prices and for someone who specializes in cats. I thought I was getting what I was paying for, but after several visits with no results, I actually had to diagnose my cat with the same symptoms that I'd take to Cat Clinic for help with. My cat was in pain for over a year due to Stryuvite crystals in her urine that could have been found with a simple urine test that was never suggested. Since leaving I have heard of other stories, including people who have lost their fuzzy friends there, please never go there.

Richland Creek was my choice after much deliberation for Sadie's check up as well as her first dental cleaning. I'd heard they had good prices and were quality people. Upon getting her home, some 12 hours later my cat couldn't stand up. This went on for 24 hours and the next 48 hours had me worried I was going to lose her. All she did was lay around like a rag doll, essentially lifeless.

I took her back to the vet out of worry three days later. I hadn't seen her drink much water, or use the box much. They gave her a shot of steroids and also some IV fluids to help her be more hydrated. I took her home and things improved, except for the little scab where they stuck the IV needle in, on the back of her neck. This scab, opened up several days later and fearing an abscess I took her in. The told me it was a heat spot, and I have to disagree. My cat has never had a heat spot, is indoor and the wound is exactly where they stuck her. They shaved her neck area, and trimmed her claws along with two shots. The total for this was 90.00.. They charged me 15.00 to trim her nails, and 5.00 just to write a prescription for new food. The meds were 50.00 along with the 20.00 visit.

I'm a firefighter by trade, not rich by any means and really felt taken advantage of. I don't think that they money saved is significant and I also have to question the level of care. I just want a Vet that has integrity and who also understands that money doesn't grow on trees. I won't be taking Sadie back to Richland Creek, and once again find myself looking for someone who not only understands their owners, but more importantly is just a solid Vet.

I hope this helps with your decision for your pets.
by David xxx.xxx.106.52
November 29, 2012
by Anonymous xxx.xxx.137.69
September 24, 2012
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Was your pet anxious to leave this veterinarian's office?
No, my pet seems to love it here and is never anxious to leave
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Was this provider's office too cold?
No, it was fine
by Anonymous xxx.xxx.253.169
September 21, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by vickie xxx.xxx.232.70
August 18, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.91.46
July 31, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.209.17
July 07, 2012
When comparing them to others I have visited for the same condition, they are among the best I have seen. They had quite a few interesting magazines, which made my time in the waiting room go by much faster. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here.
by Anonymous
December 06, 2011
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