They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. Let me just say that this business is in one of the safest areas around and you will be pleasantly surprised at how lovely the surroundings are. I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. I love that I can count on them to work with me until they find a solution for my situation. Other places I've visited, seem to give up after they don't have an answer for me the first time, but not here. They really go above and beyond to make me feel special. I've never been anywhere that seems to care more about their clients than here.