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Rocking Rooster Veterinary Services

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Rocking Rooster Veterinary Services
Rocking Rooster Veterinary Services
(2 Reviews)
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457 Highway 531 Minden, LA 71055
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Consumer Feedback

(2 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
2 star average for Staff
Let me start by saying, on this 5 star rating....... they would get -5 from me! That wasn't an option, so I will give him 1 star! On may 29, 2013 at 8:00am I took my dog to Rocking Rooster in minden, La. I presented him to the vet Tech and told her after a long day and night of playing with other small dogs that he was acting like he broke something in the hind area. That when we got up he was dragging both hind legs unable to weight bear, with noticeable pain. The vet was not there when I dropped him off. I called after lunch to check on him, and the tech said he didn't have anything broke and his spinal cord seemed to be fine. They give him steroids, antibiotics, and fluids. I called Tuesday to check on him and she said he was pretty much the same and they were still giving meds and fluids. Wednesday my husband called and the Tech told him that since the swelling had gone down they could tell his hip was broke. He would need to stay in the kennel for rest and remain on meds and fluids. She said he ate a small amount of food out of her hand. When they got his pain under control he could come home. We called to check on him Thursday and they said possibly we could possibly pick him up Friday and go home with meds. We arrived at the clinic at 10:15 am. Got his meds, can food and wrote a check for $434.00. My husband went in the back so he could carry Buzz out and when he picked him up out of the kennel he was soaking wet from laying in his feces and smelled as though he had been all week. We get him home and attempt to hold him up to urinate when we noticed his urine was almost pure dark blood. I returned to the vet to get the dog food we forgot when we left. I FINALLY was able to speak with Randy, the vet, only to find out they never x-rayed my dog and he was told by the vet tech that he was hit by a car. I questioned him about the dark urine and was told that was normal for that type of injury. It would get better with more fluids and when he started moving more. We made the decision to take him to another vet hospital only to find out he was paralyzed in the rear and his kidneys had shut down from nerve damage. Most likely do to severe back injury. The vet's prognosis was less than 20% due to the amount of time that had past already. We had to make the difficult decision to put our beloved pet to sleep. I have filed complaints with the BBB, State board of vets, and La veterinary medical association.

RIP BUZZ

March 2009-Aug2013
by Patrice xxx.xxx.119.26
August 04, 2013
Did this veterinarian answer all of your questions?
Yes
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
When your pet had to stay in overnight care did this veterinarian call you with follow-ups when they promised they would?
Yes, they called right on time
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous xxx.xxx.30.200
March 25, 2013
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Map and Directions
457 Highway 531, Minden, LA 71055