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Eastfield Hospital for Animals

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Wilbraham, MA

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Eastfield Hospital for Animals
Eastfield Hospital for Animals
(40 Reviews)
> Get Phone Number & Directions
1964 Boston Road Wilbraham, MA 01095
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Consumer Feedback

(40 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.211.30
July 05, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
by momof3 xxx.xxx.235.117
June 12, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.214.217
May 08, 2012
When your pet had to stay in overnight care did this veterinarian call you with follow-ups when they promised they would?
Yes, they called right on time
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous
February 08, 2012
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Does this provider have helpful information available online?
Yes, but very little
Were the waiting room chairs comfortable at this animal hospital?
Average
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous
January 27, 2012
Was this veterinarian friendly to your pet?
Yes, my pet seemed to really like him/her
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
When your pet had to stay in overnight care did this veterinarian call you with follow-ups when they promised they would?
Yes, they called right on time
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
by Anonymous
January 13, 2012
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Were the kennels and holding areas clean?
Absolutely, the kennels and holding areas were some of the cleanest I have ever seen
Was this animal hospital's staff friendly?
Yes, they went above and beyond
by Anonymous
December 22, 2011
Did they follow up with you after your appointment?
Yes.
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did the veterinarian allow you to stay with your pet at all times?
Yes
by Anonymous
December 21, 2011
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
by Anonymous
December 07, 2011
Eastfield Animal Hosp is awesome! My dog had something wrong with her eye and Dr. Shurtleff did a thorough evaluation of her and explained his knowledge in detail about the situation. He said that a medication that I needed cost increased 5x but he found it sold at Walmart for $4. He even had my dog's nails cut as an extra. He doesn't try to take our money more than customary professional service that he deserves! Thank you Dr. Shurtleff and your very friendlly staff! Linda
by Anonymous
December 04, 2011
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Map and Directions
1964 Boston Road, Wilbraham, MA 01095