Heston Veterinary Medical Center

Heston Veterinary Medical Center
Heston Veterinary Medical Center 780 Lombard Road Red Lion, PA 17356
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Consumer Feedback

(16 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
3 star average for Value
I've had dogs almost all of my life and I have lived out west, down south and in 3 different places in PA. Best vet ever. Make him your furry friends vet too!

Jim
by Jim xxx.xxx.3.246
March 10, 2023
Back in the late 90's and early 2000 , I had been a customer there with my beautiful Dog. Dr Phiel is an excellent Doctor, caring very much for your pet , loved the man. However , I ended up one day leaving this office due to a very rude and thoughtless lady that worked the front desk. She had hurt my feelings too many times. So sad , didn't want to leave.
by keith xxx.xxx.186.59
June 29, 2015
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Would you recommend this provider to others?
Yes
by Anonymous xxx.xxx.126.17
July 12, 2014
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Would you recommend this provider to others?
Yes
Did this veterinarian and their staff educate you on what you could do better to help keep your pets healthy and happy?
Yes, they are very knowledgable and gave me great advice
Is this provider easy to reach in an emergency?
No
Were the kennels and holding areas clean?
Yes, they were spotless
by annomius xxx.xxx.121.252
May 15, 2014
Was this veterinarian friendly to your pet?
Extremely friendly, I could really tell his/her love for animals.
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Would you refer this provider to a family or friend?
Yes
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Were the examining rooms clean and free of odor?
Yes, they were immaculate.
by Anonymous xxx.xxx.220.181
April 20, 2013
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Is this provider easy to reach in an emergency?
No. It took me several times to get through.
by Anonymous xxx.xxx.229.24
January 21, 2013
Did this animal hospital use current and safe equipment?
Yes; the equipment is very advanced!
Was the waiting area spacious?
Yes
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
by Anonymous xxx.xxx.50.0
October 02, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.117.14
August 21, 2012
Dr. Phiel is great. He is very thorough and truly cares about each animal in his care. His staff, however, is not that friendly, and does not go out of their way to make clients feel welcome. Their prices are extremely high (almost double what other vets have quoted for exact same services). While their office is very easy to locate and convenient, we will not use them anymore.
by LocalFamily xxx.xxx.140.250
August 08, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.68.146
June 21, 2012
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