Bing Henry DVM

Bing Henry DVM
Bing Henry DVM Highway 121 West Van Alstyne, TX 75495
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Consumer Feedback

(20 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
I`ll gladly leave a review. First off I have to say that I think these reviews are bogus. My experience thee was not good at all. We took our elderly dog in because she wasn`t feeling well. They said she had a bacterial infection in her stomach and gave her Amoxicillin. After giving her the neds she started having trouble breathing and we called Dr Bing and he said "oh it`s just the infection leaving her body" He said keep giving her the meds so we did. She got considerably worse to the point she couldn't stand and was in pain. He took her back and said "The infection has spread to her kidneys now,He put her on an IV for a day and then said" I can`t do anything for her. You will have to manage it at home." 2 days later she couldn`t walk again and we took her back and he kept her again overnight. The next day he said " I would like to keep her one more day to do some more tests. Then they tell us we can come get her. My wife goes to get her and he says "It seems like her infection is gone" Seems like? Anyway we took her to Texoma veterinary Clinic in Sherman and they were shocked and the so called lab work Dr Bing did. It turns out she still has the infection and it`s in her liver,not her kidneys and she also had thyroid problems that Dr Bing didn`t detect. The last visit the only thing they did was keep her in that dirty kennel for 2 days and did nothing to help her. No bloodwork at all.And to top all that off when they took the bandage off her leg where they had the IV they found the IV needle still in my dogs leg. They covered it with tape so we wouldn`t see it. Not once did we ever get a call back from this office. They never communicated with us and when we picked our dog up they didn`t even act like they noticed her or even cared about her. They acted like she was a burden and they were glad to get rid of her. I would NEVER tell anyone to go there. He might be a good cattle doctor but I will never take a dog or cat there again.
by ken manor xxx.xxx.196.140
September 01, 2017
I am so greatful to have Dr. Rainy as my pets doctor. He shows compassion & patience, especially with me. Sometimes I get a little excitable when my babies are any kind of sick & I don't know what to do for them. He always listens to me & helps to keep me focused on what needs to be done. I will not take my pets anywhere else. I am pretty sure that each of the doctors there, probably have the same bedside manner. Thank you for all you have done for my babies & me.
by Johnna Werner xxx.xxx.33.220
January 27, 2017
Dr. Bing and his associates are very knowledgeable and professional in the area of large and small animals. They take your appointment and fit you in right away and they take care of your animal. The price is affordable and the location is great. Would recommend them to anyone in need of a super Vet.
by Debbie Bacon xxx.xxx.123.243
October 26, 2015
Would you recommend this provider to others?
I Already Have
Were the waiting room chairs comfortable while waiting for your pet?
They were average
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Was it easy to make an appointment with this provider?
Yes
Do you feel like this provider's office is well staffed?
Definitely
by Anonymous xxx.xxx.89.46
December 17, 2014
Would you recommend this provider to others?
Yes
Were the waiting room chairs comfortable while waiting for your pet?
Extremely comfortable; I could have fallen asleep
Was this veterinarian gentle when caring for your pet?
Unbelievabley gentle, it is very apparant they truly care about pets well-being and comfort
Was this veterinarian able to perform all basic as well as complicated procedures?
Absolutely! They handle everything from annual shots to complicated illnesses, with competence and loving care
Did a staff member acknowledge or greet you when you entered?
Definitely
by Anonymous xxx.xxx.109.13
October 15, 2014
Would you recommend this provider to others?
Yes
by Anonymous xxx.xxx.111.244
June 17, 2014
Was there a designated area for your dog to go to the bathroom?
Yes, It was extremely convenient and well kept
by Anonymous xxx.xxx.211.102
January 09, 2014
Did you leave the animal hospital feeling satisfied with your visit?
Completely!
Did this veterinarian answer all of your questions?
Every question I had was answered thoroughly
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.11.14
September 19, 2013
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Were the kennels and holding areas clean?
Yes, they were spotless
Does this provider offer flexible appointment times?
Yes
When your pet had to stay in overnight care did this veterinarian call you with follow-ups when they promised they would?
Yes, they called right on time
by Lisa Crockett xxx.xxx.155.33
August 05, 2013
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Did they follow up with you after your appointment?
Yes.
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Was this provider late to your appointments?
No, they were on time
by Anonymous xxx.xxx.169.156
July 22, 2013
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