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Butler Veterinary Associates

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Butler Veterinary Associates
Butler Veterinary Associates
(8 Reviews)
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1761 North Main Street Extension Butler, PA 16001
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Consumer Feedback

(8 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4 star average for Expertise
Staff
5 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Would you recommend this provider to others?
Yes
Did the veterinarian allow you to stay with your pet at all times?
For part of the time
Does the provider's staff try to be helpful?
Yes
Did this veterinarian have a large selection of medication available for your pet?
Absolutely, they are always in stock and even offer flea medication by the month
by Anonymous xxx.xxx.236.156
March 30, 2014
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
by Anonymous xxx.xxx.130.223
November 06, 2013
Oh, these people are very caring! I mean, they're always considering how much money you have in your pocket!

If I ever need to take my pet to a vet, I want them to care about my animal. At this vet clinic, many pet owners won't mind the semi-over-priced annual vaccinations that are required, but they may mind when the doctor suddenly starts shoving multitudes of seemingly random shots/vaccinations that are very needless. Next thing you know your bill comes to around half a grand and they're telling you "Have a nice day!" and smile at you no matter how sickly or how much your pet needed the check-up.

To get away from the expenses rant, the atmosphere of the place has never felt right to me. Never have I been to a vet's office and find myself very uncomfortable while sitting in the waiting room. Also, every time I've ever had to ask a question at the front desk, I've received very bored and, the one time, got a sarcastic answer. Even my friend has come up to me and said "I can't stand the feel of that place."

Now to actually look at the good side, the pro to the place is that while they aren't open to the public every hour of the day, they still have no problem handling emergency visits and calls. And there are also at least two doctors that actually kind of care about your pet.

I haven't gone to this vet clinic for a while now. My pets had been going there for years, but I'm happy I no longer have to really think about this place.
by Anonymous xxx.xxx.231.146
July 24, 2013
This vet practice has changed so much in the last eight years. While they are bigger and offer more hours, they seem more concerned with making money than the animals' welfare. You can't just take your pet there for vaccinations or treatment without them trying to make you get a whole list of other things done. I was very concerned for my cat at my last visit, but felt like I was getting a hard sell from a used car salesman. They do everything they can to convince you that your pet absolutely NEEDS a variety of procedures/tests done, and the prices are ridiculous.


They didn't tell me very much about the treatments' risks and benefits. I still felt like I had to do my own research when I got home. When I left the veterinarian's office I had no idea what my pet's condition was. They could have just told me he was dying of kidney failure, but they seemed more interested in squeezing as much money out of me as they could.

As far as positives, they did see my cat right away, and the staff members seemed very kind and animal-friendly. The lobby, exam room and restrooms were very clean, and everyone was polite. They did work with me for making payments on the $1500+ bill, which I appreciate very much. Not many vets do that. However, I am switching to a smaller, more pet-oriented vet practice. Butler Vets seems more like a money-making machine than anything else. And God forbid you have a pet emergency. They charge you about $80 just for coming in.
by go_elsewhere xxx.xxx.164.66
March 09, 2013
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
by Anonymous xxx.xxx.61.167
November 24, 2012
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
June 18, 2011
These folks have taken care of my dog for about 10yrs now. Even when I was in Iraq and a friend brought her in, they still saw my animal and we still got excellent service. The staff is knowledgeable and actually saved my dog's life when they diagnosed her with lyme's disease...something which I never would've come up with. Take your pet here, you'll be treated well. They even have insurance to help you cover the cost of surgical emergencies...a nice thing to know.
by Anonymous
May 12, 2011
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous
May 11, 2011
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Map and Directions
1761 North Main Street Extension, Butler, PA 16001