Big Lake-Susitna Veterinary Hospital, LLC

Big Lake-Susitna Veterinary Hospital, LLC
Big Lake-Susitna Veterinary Hospital, LLC 9750 W. Parks Hwy Wasilla, AK 99654
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Consumer Feedback

(5 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did this animal hospital use current and safe equipment?
Yes; the equipment is very advanced!
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Were the examining rooms clean and free of odor?
Yes, they were immaculate.
Has this veterinarian ever misdiagnosed your pet?
No, I have complete faith in their care.
by Anonymous xxx.xxx.124.14
October 03, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.228.16
August 26, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Dan Carr xxx.xxx.233.23
March 29, 2012
Was this veterinarian compassionate when your pet was sick?
They were incredible. They consoled me and even gave me a hug.
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Did you leave the animal hospital feeling satisfied with your visit?
Completely!
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
by Anonymous
January 20, 2012
Dr. Baetsle is awesome! He is so friendly and he really took care of my dog. Dr. Baetsle is very smart and he takes the time out to talk to you and expain things. I had come to this office for some tapeworm medication for my dog, my dog also has discoid lupus, but I was not there for that, just the worm medication. Dr. Baetsle noticed the lupus right away, helped me with new medication and a new regime different than the last veterinarian I had been using for a few years, and my dog is doing the best he has ever been!! Thank God! Dr. Baetsle is terrific and I highly recommend him to everyone that has a pet. And he is the best veterinarian I have ever dealt with, by far the friendliest and most knowledgeable. The staff is also friendly and treats pets as if they are a part of the family. The examining rooms at their office were clean and free of odor. I can tell they really strive to keep their office looking and smelling nice. They're always able to answer simple questions over the phone.
by Anonymous
January 04, 2012
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