The Animal House

The Animal House
The Animal House 21 Red Brook Road Buzzards Bay, MA 02532
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Consumer Feedback

(15 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Always have been very nice. Dr. Lappin in a really caring person and so is his staff.
by Dana xxx.xxx.76.82
April 03, 2015
Would you recommend this provider to others?
Yes
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Did the waiting room furniture appear to be clean?
Yes
Does this provider have a good professional reputation within your community?
Somewhat
by Anonymous xxx.xxx.78.193
June 18, 2014
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Was this veterinarian friendly to your pet?
Extremely friendly, I could really tell his/her love for animals.
by Anonymous xxx.xxx.201.101
November 24, 2012
Has this veterinarian ever misdiagnosed your pet?
No, I have complete faith in their care.
Did this veterinarian seem overwhelmed with too many pets?
No, he/she seemed very calm and not in a rush to see the next pet
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous xxx.xxx.96.183
November 17, 2012
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
by Anonymous xxx.xxx.201.101
November 15, 2012
Really good vet all around, he knows what he's doing. The office staff is friendly and efficient. Prompt with appointments. Also, their pricing isn't outrageous but they provide quality animal care.
by lulu xxx.xxx.165.43
November 14, 2012
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Did this provider have reasonable prices?
Absolutely!
Did this veterinarian fully explain your pet's condition?
Absolutely, I knew exactly what my pet had and what treatment options were available.
by Anonymous xxx.xxx.228.189
November 12, 2012
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Was your pet well taken care while being boarded here?
Yes, my pet always seems well taken care of when boarded here
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
by Anonymous xxx.xxx.154.20
September 23, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.82.125
June 27, 2012
Was this veterinarian friendly to your pet?
Extremely friendly, I could really tell his/her love for animals.
Was this provider's office too cold?
No, it was fine
Does this provider offer any coupons, discounts or promotions?
Yes, they always have specials going on
by Anonymous
September 21, 2011
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