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Academy Animal Clinic

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Academy Animal Clinic
Academy Animal Clinic
(13 Reviews)
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Western Boulevard Jacksonville, NC 28540
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Consumer Feedback

(13 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
One of the best places to take your pets. Down to Earth and tell it like it is. Prices are reasonable and they don't try to sell what you don't need. Thank you for all your help.
by H3 xxx.xxx.34.113
September 27, 2017
This may be a long post but it is well deserved. About two weeks prior to Tuesday my dog started showing signs of either diabetes or a UTI. On Monday Oct 3rd he started throwing up and not eating. I just figured it was a stomach bug and if it wasn't better by the next day we would figure something out. The next day I woke up and had seen that my poor baby was VERY sick. We took him into the office and was seen right away. Within the next 20 mins we had done test results and found out our baby was diabetic and was suffering from pancreatitis. They started an IV right away, gave him an antibiotic, nausea medicine and insulin. His blood sugar was so high that the machine couldn't read it. The next day he was dropped off from 7am-5pm to get fluids and to be monitored. When we arrived to pick him up Dr Lewis gave us the run down. Cosmo's sugar would go down and then sky rocket back up. His insulin wasn't responding with his body. Not knowing what to do they had everyone working search for a solution for him. Dr Wetta and Dr Lewis saved my dogs live. Dr Wetta went on her day off and searched for the insulin she uses just so Cosmo doesn't go into a coma. She brought it to him and they administered him a dose. His sugar was 309 when I got him home that night. Cosmo has a very long road to becoming healthy again. But those two women saved his life. When I dropped him off last week on Wednesday, Thursday and Friday the lady's in the front take him so gently from me and care for him in the best way. Thank you so much for saving my baby! They all went above and beyond to find him insulin. Above and beyond to treating him. Thank you all ladies. Cosmo says thank you too!
by Brooke xxx.xxx.186.28
October 10, 2016
have lived in this city for 20 plus years and have, unfortunately, used every vet around before finding Academy about ten years ago. I have NEVER seen a better or more caring staff and doctors in my 40 some years of being owned by critters. This is the ONLY place I will recommend to those looking for a place to care for their animals.
by Erik xxx.xxx.184.145
August 05, 2016
Did this provider seem up-to-date with the current advancements in their field?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous xxx.xxx.74.121
August 21, 2013
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Does this provider remember you and your circumstances at every appointment?
Yes
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous xxx.xxx.139.51
May 04, 2013
The vet, Dr. Lewis, was very nice, appeared qualified, ask me questions and addressed all of my concerns about my pets and did NOT try to push any procedures, testing or other things on to me, which I very much appreciate. Her and the PA was great with all three of my babies, a Siberian Husky, Rotti and Pit Bull. They let me hold and comfort them while they did the exam. The receptionist on the other hand, not so nice. I'm new to the area so I called around to all of the vets in the area for pricing and they were the most reasonable. However I was told over the phone that since I was bring all three in at the same time I would only be charged for one office visit but when it came to check out that was NOT the case. I received a $5 discount off two of them but the bill was $50 more than anticipated. She was quite rude about it and said that they were the cheapest in town and I was welcome to call around for cheaper. A little late since the vet had already seen them. To top it off she was sniffling around with a cold and touching all the paperwork and such. I will recommend this vet since the Doctor was good, which is the most important but don't except 5 star services at check in and check out.
by Cyndi xxx.xxx.179.114
February 25, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by nina xxx.xxx.75.133
September 16, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.37.34
August 22, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.178.130
May 19, 2012
Would you refer this provider to a family or friend?
Maybe, I'm not sure if I loved them that much.
Did this veterinarian fully explain your pet's condition?
Yes, I had a clear understanding of my pet's condition
Does this provider remember you by name?
No, I always have to remind them
by Anonymous
October 24, 2011
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Map and Directions
Western Boulevard, Jacksonville, NC 28540