Directory > Providers > Pet Services > Animal Hospital > HI > Keaau > Kilauea Veterinary Services > Reviews

Kilauea Veterinary Services

Nearby

Animal Hospitals

Grune Sterrett C DVM

Keaau, HI

Big Island Pet Care Center

Keaau, HI

Kilauea Veterinary Services

Keaau, HI

The Pet Hospital Hilo Inc

Hilo, HI
Get Featured on Wellness.com > Learn More
Kilauea Veterinary Services
Kilauea Veterinary Services
(8 Reviews)
> Get Phone Number & Directions
16-618 Old Volcano Road Keaau, HI 96749
Add a Review

Consumer Feedback

(8 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Outstanding vet, wonderful staff, reasonable costs. We have lived here for several years and had disappointing experiences with other vets in Hilo and Kea'au. We came to Kilauea Vets for a long time just to get our pet meds and were impressed with the interest, knowledge and excellent customer care of the staff. We called them once or twice for advice when our vet was out of town and they were always very helpful, and more importantly, gave excellent advice. We have six dogs and were loyal to our last vet through several mishaps and a few years, but with the last mess up we followed our local friend's advice and registered all our dogs at Kilauea. Kilauea have been better than we could have hoped. We took our puppy there to be spayed - after a careful settle-in with a cozy blanket, showing the kids where she would be, the puppy had the neatest surgery and fastest healing time of any of our bitches. We have had all the dogs checked over and we were so impressed by the thoroughness, genuine care and interest the vet and the staff took in each of our dogs. Their approach is animal-centered and down-to-earth. We are so happy that we eventually arrived at the best vet in East Hawaii through word of mouth and high recommendation. Bring your animals here, we have only ever heard good things about this vet, and she's the only one I can say that about!
by Jessica B xxx.xxx.149.72
October 04, 2014
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.231.38
December 29, 2013
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Was this veterinarian gentle when caring for your pet?
Unbelievabley gentle, it is very apparant they truly care about pets well-being and comfort
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this veterinarian seem overwhelmed with too many pets?
Not at all, they are always so organized here with making sure the vet is never too overwhelmed to ensure the best service
by Anonymous xxx.xxx.176.7
June 07, 2013
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider have reasonable prices?
Absolutely!
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Anonymous xxx.xxx.77.218
March 19, 2013
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous
January 17, 2012
They are terrific! The doc is very intelligent andwill share with you all that she knows... no BS just to make more money, either! GREAT VET, and lovely staff. Small wait area is only drawback.
by Anonymous
December 02, 2011
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Was this provider late to your appointments?
No, they were on time
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
by Anonymous
September 23, 2011
Was this veterinarian compassionate when your pet was sick?
Yes, their compassion was greatly appreciated.
Are you going to visit this provider again?
Without a doubt!
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did you experience unnecessary pain during your visit?
No
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous
August 22, 2011
Add a Review
Map and Directions
16-618 Old Volcano Road, Keaau, HI 96749