They always have an immediate answer for me when I call with a question. They would never try to get me to make an appointment unless I really needed one. I was worried that they were going to wear an obnoxious cologne, because I've dealt with that at other places, but they didn't even wear cologne. It was fantastic to be able to breathe freely the entire time. It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time. They really paid a lot of attention to my problem area, which is the reason I went. When I told them where I was in pain they put much of their focus on eliminating discomfort in that area. My level of satisfaction was very high after this appointment. I was impressed with how the doctor catered to my needs.