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Vision City

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Vision City
Vision City
(4 Reviews)
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1433 Route 300, Suite 108 Newburgh, NY 12550
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Consumer Feedback

(4 Reviews)
Service
4 star average for Service
Environment
5 star average for Environment
Staff
2.5 star average for Staff
Recommended
3 star average for Recommended
Value
4 star average for Value
I arrived early for a 12 noon appointment with a Dr. Linda in case there was paperwork to complete. At 12:10 the receptionist, told me it would be a few minutes as they were swapping out a chair. At 12:15 the offending chair was rolled out and the receptionist left the office. At 12:50 I was still waiting when the receptionist returned. During that time there was no sign of a Dr. Linda. I went up to the receptionist, who said to me, “still waiting?” I said ‘I guess I will have to get the contacts somewhere else”, to which he replied “OK”.
I waited three weeks to get an appointment. Who decides to swap out office equipment when appointments are scheduled? What office doesn’t try to make some accommodation or make an effort to keep someone informed of what is going on? Evidently it is “OK” if you take your business elsewhere.
I am not sure how things work under the Vision City name (does everyone their work as their own franchise?) but there seems to be a lack of cohesion in taking care of customers.
by Michael xxx.xxx.155.201
August 17, 2012
Was this provider late to your appointments?
No, they were on time
Did they follow up with you after your appointment?
Yes.
Does this provider give unbiased advice?
Yes
Did you experience unnecessary pain during your visit?
No
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous
January 19, 2012
Was this provider's staff friendly?
Friendly Enough
by Anonymous
December 04, 2011
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
by Anonymous
August 11, 2011
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Map and Directions
1433 Route 300, Suite 108, Newburgh, NY 12550