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Mark Davies

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Mark Davies
FALLING WATERS LLC
(3 Reviews)
> Get Phone Number & Directions
55 NW Wall Street SUITE 100 BEND, OR 97702
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Consumer Feedback

(3 Reviews)
Service
5 star average for Service
Environment
3 star average for Environment
Expertise
3 star average for Expertise
Staff
3 star average for Staff
There was extreme pressure (20 min.) to make an appointment. Even though I kept saying I wasn't interested I caved to the high pressured sales.
Dr. Davies was extremely condescending, insensitive and rude. I told him I was there because of ongoing pain due to an attack a month prior. Since the attack I had not been sleeping more than a few hours a night, had an ongoing headache and pain in my neck and arm in addition to substantial anxiety. I asked if it was ok if I kept my eyes closed most of the time during his questioning, due to the light (headache). I also explained that my voice becomes choppy when I'm nervous and anxious (he could contact my primary to confirm).

During the questioning (interrogation) as to why I was there he told me that I was so out of it that he didn't think I was capable of signing forms. He then went on tell me I didn't understand my insurance due to my confusion. Dr. Davies was very arrogant, reminding me on several occasions that he is a doctor and highly educated. So, despite what I said to him he seemed unable to listen/hear. I was asked repetitive questions. I found he remarks and attitude regarding my medical history to be very judjmental.
He called in Amanda from billing. She confirmed that the information I was giving him regarding my insurance benefits was accurate and consistent with my earlier conversation with her. He was the one confused and uneducated,
I left the office in tears due to the way I had been treated. They seemed completely unaffected by how upsetting my experience in their office had been. I felt absolutely no compassion or accountability for their destructive behavior. I am already going through the legal process of assault, and this experience of not being treated with respect added to the emotional stress of the situation.


by disrespected xxx.xxx.153.231
March 11, 2016
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Does the chiropractor customize their treatment to meet the needs of your specific condition?
Definitely! They customized their treatment for my condition, and it was very effective
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Susan xxx.xxx.164.126
June 24, 2013
The waiting area was overcrowded and too small. Multiple people had to wait for machines. The gym is hot and stuffy. Everyone was pretty much wedged in. This chiropractor seriously misdiagnosed my condition. He totally didn't know what they were doing, which is why I never returned. He is a scam artist and overcharges you. He gives chiropractors a bad name. I was given a brief greeting when I walked through the door, but no one made any sort of effort to help me. I felt ignored and looked down upon. The overall enviornment is unwelcoming and unfriendly.
by Unhappy Patient
June 07, 2011
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Map and Directions
55 NW Wall Street SUITE 100, BEND, OR 97702