I feel like they go out of their way to accommodate my schedule. I always get the appointment time I want. This acupuncturist really takes great care when inserting the needles during treatment.They were so great, I couldn't feel a thing. They told me exactly what I could expect from my treatment, and everything they said was completely accurate. I appreciated that they didn't promise me anything they couldn't fulfill. Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it.