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Michael Keller, DPM

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Michael Keller, DPM
(11 Reviews)
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103 Hurley Ave Kingston, NY 12401
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Consumer Feedback

(11 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
2 star average for Recommended
Value
1 star average for Value
Dr. Keller is knowledgeable and has wonderful personable personality.
by Ayesha xxx.xxx.183.58
February 08, 2017
How would you rate your experience with this provider?
Not good
Did this provider seem current about the latest advancements in their field?
Mostly
Are you going to visit this provider again?
No
Did you feel that your visit with the provider was time well spent?
No
Was the personalities of the staff well suited to a holistic approach to care?
The staff was rude and rushed.
by Anonymous xxx.xxx.40.121
October 17, 2014
Is this business handicap-accessible?
Yes
by Anonymous xxx.xxx.7.144
May 12, 2014
Very deceptive business practices in the business of orthotics and insurance. Floor price for orthotics is 475.00 if you have no ins but 690.00 to insurance carrier so your out of pocket is higher when you do not have 100% coverage. They ask for 100.00 deposit before ordering but do not take any time to advise you of what you costs could be. I was told 100% coverage and they moved my appointment up to be sure they utilized the insurance approval but I would of been presented with a 340.00 bill when I went to pick them up. What a shame as the Doctor seemed to be decent but the staff, especially billing, leaves much to be desired. Kelly Bruce, billing manager, thought that this was all ok. Someone needs to review this and CDHDP has been informed.
by susandonato xxx.xxx.97.138
March 28, 2014
Was this provider's office too cold?
No, it was fine
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous xxx.xxx.100.190
November 15, 2013
I had a foot injury. The doctor examined me and had me X rayed. I was given a moon boot to wear and advised that an out of state pharmacy would call me for an anti inflammatory cream to use on my foot.

The out of state pharmacy was a joke. They are a compounding pharmacy with their own formulas. They did not take my Medicare Advantage program and wanted to charge me a "discounted" $160 for it.
So, I was unable to get it.

I was assured by the nurse and the office worker who checked me out that my insurance fully covered my boot. I asked numerous times.
At check out I paid for the office visit co pay and asked about the co pay for the X ray. I was assured that there was no co pay for that.

Now, I get a bill for the boot and the X ray co pay. This is a ludicrous and deceitful office practice.

I would not recommend this practice and its Pelosi like billing methods.
They should know the major insurance policies and not "wait till the bill is passed to know what's in it".
by Kingston patient xxx.xxx.55.177
November 14, 2013
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this provider use excessive foul language?
No
Was this podiatrist friendly?
Very! The most welcoming office I've visited!
by Anonymous xxx.xxx.161.193
January 02, 2013
I've never had to worry about them being understaffed or not being able to help me right when I need it. They have a huge staff that's very knowledgeable and qualified. I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to. I couldn't believe how knowledgeable and well-informed the staff was. They were able to answer all my questions, except the ones they needed to have their boss's input on. It was great to be able to talk to such a skilled staff. I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more.
by Arleen
February 06, 2012
They played the typical, annoying elevator music. It did not make for a pleasing environment. They are always polite and never use foul language, which I really appreciate. It's always made me uncomfortable at other places when I've heard them use foul language, but they don't here. I know I can bring my kids, and not worry about it. Most of the time, they don't call me back for quite a while, but they've called me back quickly once or twice. They didn't help me as much as I was hoping and didn't answer all my questions.
by GB's Mom
September 26, 2011
Does this provider have a good professional reputation within your community?
No, they aren't known for being skillful
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
May 10, 2011
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Map and Directions
103 Hurley Ave, Kingston, NY 12401