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Shella Ilani, Ph.D.

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Shella Ilani, Ph.D.
(5 Reviews)
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145 East 27th St. Suite 1-G New York, NY 10016
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Consumer Feedback

(5 Reviews)
Service
3.5 star average for Service
Environment
5 star average for Environment
Expertise
3 star average for Expertise
Recommended
5 star average for Recommended
Completely unprofessional in two respects: scheduling/time management. Sessions often go way longer than expected and she'll make you wait. Sometimes as long as 30 minutes. Because she will give you the full 45 min, it creates a backlog of clients.

The second issue is that she does not remain impartial. A friend suggested I see her. Out of my own concern for not wanting to taint her impression of friend, I never mentioned this relationship in therapy, until that friend confided to me that she was having suicidal ideations. The friend didn't respond to me for 5 days, causing me to panic. I called Dr. Shella and inquired about friend, and she said friend was okay. The friend eventually reached out to me, and told me she was okay. Then she kept texting, several times. I felt confused among other things and wanted to talk it out with Dr. Shella before I spoke with my friend.

When I talked to Dr. Shella about it, she said placed the responsibility of reaching to my friend. Why didn't you respond to all of her texts afterward, etc. etc. she accused me of "not being a good friend." To me, the worst part about this was that she scheduled a back-to-back appointment with friend, and did not tell me about it until 5 minutes before my session ended. She saw no problem with this, and asked me "why does it matter?" I tried to explain to her that regardless of the situation, I may not want to see an acquaintance after a session. Her response was astonishing: Why? You're friends with X, she knows you come here.

It seemed completely unprofessional and she seemed to not understand.

I will say that she gave some good advice the 6 months that I went to her. It was a disappointing situation.

by Themusichasstopped xxx.xxx.128.50
February 01, 2016
Completely unresponsive. Left multiple message after our initial conversation and she never returned my call. Showed a lack of professionalism.
by George xxx.xxx.172.65
September 30, 2014
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this psychologist prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
by moriel xxx.xxx.143.176
June 26, 2013
It was very comfortable making an appointment. Dr. Ilani has got me in within one week. She made sure every single question I had was answered. She has always returned my messages (voice, e-mail, and even text!). Dr. Ilani is the most attentive, caring psychologist I've ever been to.
by Anonymous
September 11, 2011
This women should have her license revoked.
by Anonymous
November 14, 2010
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Map and Directions
145 East 27th St. Suite 1-G, New York, NY 10016