Vision World

Vision World
Vision World 49 Hugh J Grant Cir Bronx, NY 10462
Add a Review

Consumer Feedback

(1 Review)
This has got to be the worst place in NYC to go for any eyeglass needs. Terrible customer service and cheap inexpensive frames at astronomical prices. This place should be closed by Consumer Affairs. I purchased a pair of glasses which lasted me 6 months!(I kid you not!...exactly 6 months from date of purchase)... I was doing a normal daily cleaning with eyeglass cleaner solution and they snapped right in half! Much to my amazement, when I returned to have them replaced the associate behind the desk informed me that I "shouldn't have put so much pressure on the frames when cleaning". What pressure? There is only one way I know of in order to clean your glasses...spray the lenses with eye glass cleansing solution or warm water and use an appropriate silk style cloth(provided when you purchase your glasses mind you)in a circular motion applying minimal pressure until lenses are clear. I have been wearing glasses since I was 8 yrs. old and never, NEVER! has a pair of glasses ever snapped in half on me. You would expect frames to last you a bit longer than 6 months before having to purchase new ones. Not only was I expecting to atleast get a reasonable explanation or even an apology for the poor quality of the frames, instead I was greeted by poor customer service and a sarcastic attitude in forming me that I would have to pay "an additional $40 service fee in order to have the frames replaced"...Are you kidding me? People please be forewarned...Vision World in Parkchester in The Bronx will rip you off!
by Anonymous
February 28, 2012
Add a Review